The following is a letter of grievance sent by a writer friend of mine regarding her local COMP*USA store in Augusta, Georgia in response to the shitty service she received when she took her Apple iBook in for repairs. Enjoy!
Ms. Loretta Anderson
Manager for Corporate Customer Services
14951 North Dallas Parkway
Dallas, TX 75254
Dear Ms. Anderson:
In a world that is so rushed, where few people have the time or patience to help others, where outstanding customer service is a rarity instead of a given, it is always rewarding to shop in a store that treats its patrons with respect and courtesy. Continue reading Rant of The Month: COMP*USA Bites the Big One